Returns

At Lola Studio you have the option to return your order within 10 days after receiving the items.
Items ordered from the webshop can also be returned instore.

  • Your item(s) must be in original condition, with all the tags attached
  • The item(s) must not be worn, have stains from any substance or have a smell
  • Lola Studio has the right to decline an item. The cost will be for the customer
  • We only accept returns if there is a form added to your package. We don’t want to waste any paper so you need to print them yourself. You can download the return form here
  • If you have received a faulty item please fill in the form at the contact page
  • Shipping costs for your return will not be covered by us. If you return an item and it gets lost, we are not responsible and we cannot refund your returned item(s)
  • For mor information check our FAQ

For all returns within Europe:

CARGOCARE GMBH
A-6850 Dornbirn
Austria

For all returns within Switzerland:

Europaallee 5
8004 Zürich
Switzerland